Create an ideal and tailored communication solution for your enterprise and reach millions in a day. Deliver seamless communications with Voice services on a global scale in multiple languages. Enable your company to give a more secure method to send key transactional alerts, one-time passwords, and other critical information.
IVR is one of the most popular offerings from ours, with over 1000 modules deployed so far. Our IVR solutions have been extensively used in important industries such as banking & insurance, telecom, travel & aviation, retail & e-commerce, healthcare, education, hotels & hospitality, automobile, real estate and logistics. Scalability, vernacular support, personalization, quick deployment and 24×7 support make our IVR offerings one of the best in the industry.
Reach your customers in any part of the world in the language of their choice and a voice that speaks your brand’s identity. Our cost-efficient IVR solutions promise to deliver a high ROI.
With 90% efficiency and consumer outreach, enable your organization to attain higher ROI with our OBD Service.
IBD enables your company to operate 24×7 and 365 days a to solve your consumers’ queries and offer them a seamless experience. It helps reduce higher infrastructure and operational costs.
Reduce handling times by 50%, improving the first contact resolution rate and enhancing the consumer experience.
Create an economical marketing strategy to acquire high-quality leads and collect consumer feedback or responses to enhance your business solutions.
Enable your consumers with a quick and user-friendly way to connect with your business and never miss any business leads. Take the first step toward improved client accessibility by using an easy-to-remember 1800 and 1860 number series that streamlines communication and provides 24×7 service.
Increase your chances of getting more calls and increase your sales by 30%. Get real-time reports and statistics about all the calls received and missed calls to monitor your customer support representatives.
Maximum reach with the multi-lingual campaign
The voice recording feature provides a rich and expressive connection with your users
Less consumer spending with a higher return on investment
Auto redial-multiple retry mechanism for an unanswered call
With our IVR and Toll-Free solutions, you can provide phone support 24×7
Automate your calling handling with the call-forwarding feature
Missed calls and IVR solutions enable lead creation and consent gathering.
Reliable and fast APIs ensure mass voice calling from your system.
Reduce your operational costs by minimizing your telephonic architecture and manual intervention.
At our company, we are committed to providing top-quality services and excellent customer support. Contact us today to learn more about how we can help your business grow.
At Alendei Platforms, we believe that great customer experiences begin with great people.
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